Your privacy is important to us, so through this document we explain what data we collect from users, how we use it and for what purpose, among other indications.  For your information, we will never request more information than we actually need for the required services; we will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for any other purpose not previously indicated. As a user, you must carefully read this Privacy Policy on a regular basis, and whenever you enter your personal data, since this document may be subject to modifications as the provider may modify any type of information that may appear on the website to comply with regulations or update the policy, and without there being any obligation to pre-notify or inform users of these obligations, publication on the provider’s website being sufficient.

1. Data controller: 

• Identity: KOVE MIDLANDS
• STAFFORDSHIRE

Kove Midlands, as the party responsible for the Website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and the free movement of such data and other regulations in force regarding the protection of personal data, and by Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, both technical and organisational, to guarantee and protect the confidentiality, integrity and availability of the data entered.

2. Method of obtaining the data and data we collect

The data we collect and the way we obtain it is as follows:

1. Through the contact form: name, email, age, phone number
2. Through the registration form: name, email, age
3. Through the service and/or product request form: name, email
4. By subscribing to the newsletter

 No specially protected categories of data are processed.

3. Purpose of the treatment

Your personal data will only be used for the following purposes, giving your consent for each of the purposes in the corresponding section of the website:

1. Contact form: to respond to queries and/or provide information requested by the User.
2. Registration form: to create a user account and access the website’s functionalities.
3. Newsletter subscription form: to send you commercial advertising communications by email, SMS, social communities or any other electronic or physical means, if the User has expressly consented to it. 
4. Offer request form: to send you the offer on the model you have requested. 
5. Request form for services and/or products: to request the services/products that we offer on the website. The request will be managed by email and payment will not be managed through the website. 
6. Downloading content as a subscriber: to update and send content as a subscriber. 
7. Other purposes: 
   
   • Carry out the commercial, administrative, fiscal and accounting procedures that are necessary under current legislation. 
   • To know your opinion and improve the services provided by the website. 
   • Carrying out profile and usability analyses of the website, through cookies (mentioned in the cookie policy). 
   • Social networks: the use of social networks is specified in the corresponding section.

You may revoke your consent at any time by sending a letter with the subject “Unsubscribe” to  sales@kovemidlands.co.uk

In accordance with the LSSICE, Kove Midlands does not carry out SPAM practices, therefore, it does not send commercial emails that have not been previously requested or authorised by the User. Consequently, in all communications that the user will receive from the provider, the user has the possibility of canceling his/her express consent to receive our communications.

We will not process your personal data for any purpose other than those described, except under legal obligation or court order.

You will not be subject to decisions based on automated processing that have an effect on your data.

4. Legitimation of the treatment

The legal basis for data processing is your consent given to carry out the purposes described above, which will be requested when you check the corresponding box when collecting your data.

Failure to provide the requested personal data or failure to accept this data protection policy means that it is impossible to subscribe, register or receive information about the Provider’s products and services.

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of the administrative, fiscal, accounting and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties.

5. Data retention period

Your data will be retained for the duration of the commercial relationship with us or for the duration of your exercise of your right to cancel or object, or to limit processing. We will also retain your data for the periods legally provided for in the applicable provisions.

6. Official means of communication

Users are informed that the means enabled by the company to communicate with clients and other affected parties are the corporate telephone, company mobile phones and corporate email.

If you send personal information through a means of communication other than those indicated in this section, the COMPANY will be exempt from liability in relation to the security measures provided by the means in question.

7. Recipients of assignments or transfers

Kove Midlands does not carry out any transfer or communication of data either within or outside the EU. The provider will only provide information to the security forces and bodies under court order or by obligation of a legal norm, without prejudice to being able to block or cancel your account if there are indications of the commission of a crime by the user. The information provided will only be that which the provider has at this time.

The information you provide us through this website and through the application will be hosted on the servers of, Kove Midlands contracted to the company SKC Capital. The processing of data by said entity is regulated by a data processing manager contract between the provider and said company. Under no circumstances will this data processing manager subcontract services that involve any data processing by third parties without our prior consent.

8. Rights of interested parties

As an interested user, you can request the exercise of the following rights before Kove Midlands by submitting a letter to the postal address in the header or by sending an email to EMAIL, indicating as Subject: “DATA PROTECTION: RIGHTS OF THOSE AFFECTED”, and attaching a photocopy of your ID or any other legally analogous means, as indicated by law.

Rights:

• Right of access: allows the interested party to know and obtain information about their personal data that is being processed.
• Right to rectification or deletion: allows errors to be corrected and data that is found to be inaccurate or incomplete to be modified.
• Right to cancellation: allows data that is found to be inadequate or excessive to be deleted.
• Right to object: right of the interested party to prevent the processing of their personal data or to stop such processing.
• Limitation of processing: involves marking the personal data stored, with the aim of limiting its future processing.
• Data portability: provision of the data subject to processing so that he or she may transmit it to another controller without impediments.
• Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing which produces effects or significantly affects you.

As a user, you have the right to withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of the processing carried out prior to the withdrawal of consent.

You also have the right to lodge a complaint with the supervisory authority if you consider that your rights in relation to the protection of your data may have been violated (aepd.es).

9. Additional information

Safety measures

The data you provide us will be treated confidentially. The Provider has adopted all the technical and organisational measures and all the levels of protection necessary to guarantee the security of the data processing and to prevent its alteration, loss, theft, processing or unauthorised access, in accordance with the state of the technology and the nature of the stored data. Likewise, it is also guaranteed that the processing and registration in files, programmes, systems or equipment, premises and centres comply with the requirements and conditions of integrity and security established in current regulations.

Language

The language applicable to this Privacy Policy is English. Therefore, in the event of any contradiction in any of the versions provided in other languages, the English version shall prevail.

Profile analysis

The information provided in the different forms, during interaction with the website and any other data provided during navigation, including the information provided by cookies in relation to browsing habits, implies acceptance of the processing of said data, in order to be segmented or categorized for the purpose of applying them to the activity related to the management of general administration, information, marketing of advertising spaces, creating profiles, analysis of proposals requested by users/customers, statistical study of the services and content used, tastes and preferences, surveys or forms. The data used in the creation of said profiles are not data that allow users to be identified, but only show in a graph the type of public that interacts with the website, age, country, gender, etc.

The user who accesses this website explicitly consents to the use of this generic information for profiling, segmentation and categorization of data for the purposes described in the previous section.

Social networks

We inform you that Kove Midlands may have a presence on social networks. The processing of data carried out on people who become followers on social networks (and/or make any link or connection action through social networks) of the official pages of COMPANY NAME will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.

Kove Midlands will process your data for the purposes of correctly managing your presence on the social network, informing you of the provider’s activities, products or services, as well as for any other purpose permitted by the Social Network regulations.

The publication of content is prohibited:

• That are presumed to be illegal under national, community or international regulations or that carry out presumed illegal activities or contravene the principles of good faith.
• That violate the fundamental rights of people, are discourteous on the Internet, are annoying or may generate negative opinions in our users or third parties and, in general, any content that Kove Midlands considers inappropriate.
• And in general, those that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Likewise, Kove Midlands reserves the right to remove, without prior notice from the website or the corporate social network, any content that is considered inappropriate.

In any case, if you send personal information through the social network, Kove Midlands will be exempt from liability in relation to the security measures applicable to this platform, and the user must, if he or she wishes to know them, consult the corresponding specific conditions of the network in question.

Changes to this privacy policy

Kove Midlands reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

Acceptance and consent

The user declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of the same by Kove Midlands (www.kovemidlands.co.uk) in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Kove Midlands in the terms established in this Policy for the exercise of rights. This revocation will in no case be retroactive.

Legislation

For all purposes, the relations between Kove Midlands and the Users of its telematic services present on this Website are subject to UK legislation.